Privacy policy

Privacy Policy03.01.2023

TutorOnline  LP is concerned about your privacy. We at TutorOnline LP have created this Privacy Policy to describe how we collect, use, disclose, transfer, and store your information through our website, applications and any other interactive features or services owned or controlled by TutorOnline LP that post a link to this Privacy Policy, as well as any information we collect offline and combine in our databases.

Your privacy matters to TutorOnline LP so whether you are new to www.tutoronline.net or a long-time user, please do take the time to get to know our practices – and if you have any questions consult Course coordinator.

  1.       Collection and use of personal information

TutorOnline LP views user's personal information entered when registering on the Site and other data as confidential if the disclosure of which could be used to identify or contact a single person.

TutorOnline LP secures confidential data in order to: prevent leakage, theft, misrepresentation, falsification of information, prevention of unauthorized acts of destruction, distortion, blocking information, protection of the right to maintain privacy and confidentiality of personal data.

Information we collect:

-         Information you give us. For example, our service requires you to sign up for Your Account. When you do, we’ll ask for personal information, like your first and last name, email address, home address, phone number, date of birth and certain other information, such as a Social Security Number, if it is linked with your Personally Identifiable Information. If you are under 13 years old, then we strongly recommend that you not use ANY PERSONAL INFORMATION as a user ID. We also strongly recommend that you do not use ANY PERSONAL INFORMATION as a password for this Site or others.

-         Information we get from your use of our services. We collect information about the services that you use and how you use them. This information includes:

  •     Device information. We collect device-specific information such as your hardware model, operating system version, unique device identifiers, and mobile network information.
  •     Log information. When you use our services or view content, we automatically collect and store certain information in server logs. This includes: details of how you used our service, Internet protocol address, device event information, cookies that may uniquely identify your browser.
  •     Location information. We collect and process the data about your actual location.
  •     Cookies and anonymous identifiers. We and our partners use various technologies to collect and store information when you visit a Google service, and this may include sending one or more cookies or anonymous identifiers to your device.

How we use Your information:

TutorOnline LP uses the information received from the User: for the registration of the User on the Site; to meet its obligations to the User; to assess and analyze the Site; to provide, maintain, protect and improve our service. TutorOnline LP has the right to send messages to the User that are advertising and informational. If the User does not wish to receive emails from TutorOnline LP, he must send an email to TutorOnline LP using the link located at the bottom of each message.

We may use the name you provide for your Profile across all of the services we offer that require your tutoronline.net Account. In addition, we may replace past names associated with your tutoronline.net Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible your Profile information, such as your name and photo.

If you have Account, we may display your Profile name, Profile photo, and actions you take on www.tutoronline.net or on third-party applications connected to your Account in our services, including displaying in ads and other commercial contexts. We will respect the choices you make to limit sharing or visibility settings in your Account.

When you contact www.tutoronline.net, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

TutorOnline LP processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

  1.       Collection and use of non-personal information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where www.tutoronline.net is used.

We may collect information regarding customer activities on our website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non‑personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

  1.       Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

  1.       Disclosure to third parties

We do not share personal information with companies, organizations and individuals outside of Google unless one of the following circumstances applies:

We will share personal information with companies, organizations or individuals outside of TutorOnline LP when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

At times TutorOnline LP may make certain personal information available to strategic partners that work with TutorOnline LP to provide products and services, or that help TutorOnline LP market to customers.

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for TutorOnline LP to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

  1.       Information security

To ensure the security of confidential data the site TutorOnline LP uses modern methods of informationsecurity, including encryption of sensitive data during their transmission via the Internet (IP and WAP protocol) using SSL.

We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

We restrict access to personal information to Google employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

  1.       Children

We understand the importance of taking extra precautions to protect the privacy and safety of children using www.tutoronline.net. Accordingly, we do not knowingly collect, use or disclose personal information from children under 13, or equivalent minimum age in the relevant jurisdiction, without verifiable parental consent. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, without first receiving verifiable parental consent we will take steps to delete the information as soon as possible.

If you are under age 13, we must have a parent's permission before we may collect and use your Personal Information. We will need this permission before we are able to create an account for you or provide you with any tutoring.

Note to parents of children under the age of 13: You are welcome to call us at 1 917 512 09 69 to review any identifiable information we have collected about your child. If you desire, you may request that we delete this information and/or specify that we collect no more of your child's information. Please note that we will need to verify the identity of anyone requesting information about a child to ensure that the person is in fact the child's parent or legal guardian, and that a request for us to delete all personal information about a child requires us to cancel the child's tutoring account.

  1.       Third-party sites and services

Links from this site can take you to the sites of several divisions of TutorOnline LP, as well as to third party websites or resources. The information practices of third party websites are not covered by this Privacy Policy or any other policies or terms of this Site. The sites of each of our divisions may also have a different privacy policy and terms of use. Be sure that you know the terms of use and privacy policy of any linked website before using it.

  1.       Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

  1.       Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

  1.   Contacting the Website

If you have any questions, comments or concerns about www.tutoronline.net's privacy policy, you can contact us:

www.tutoronline.net

TutorOnline  LP
Registration number: SL29442
Address: 272 Bath Street Scotland, Glasgow, United Kingdom

[email protected]

Under Chapter IV of the Act, there are eight (8) rights that belong to data subjects, namely: the right to be informed; the right to access; the right to object; the right to erasure and blocking; the right to rectify; the right to file a complaint; the right to damages; and the right to data portability.

Please, enter your email or phone number, wich you used during the registration. You will get a message with a link to the password change form or SMS notification with a new password.